• JunoOrders Users Guide

    Accounts Salesforce does not differentiate between a Customer Account and a Vendor Account. For this reason, we added a Picklist for the Account named Type. Each Account should be labelled as either a Customer or a Vendor in order to work with JunoOrders. We also added a Terms Picklist to…

  • Install Juno Orders

    Salesforce AppExchange Visit the Salesforce AppExchange to Install Juno Orders into your Salesforce Org. Click the Green “Get It Now” button in the upper right corner of the screen. If you have never purchased any apps before, you may be prompted for some details. Otherwise, proceed as usual. You will…

  • Change User Licenses

    If you subscribed to one of our products through the Salesforce AppExchange, the way to increase or decrease user licenses is as follows. Log in to AppExchange. From the user profile menu, click My Installs & Subscriptions. Find the subscription that you want to update. From the dropdown list, select…

  • Client Portal Access

    Add / Update Credit Card Access the Customer Portal here https://www.junorocket.com/portal/ Enter Email Address Enter your email address and click the captcha box to receive a security code Enter Code From Email You will receive an email with a code. Enter this code in the box on the website. Add…

  • JunoSync QuickBooks Users Manual

    JunoSync App Launcher To access the JunoSync QuickBooks setup, click the app launcher in the upper left corner of the Salesforce screen, the click on the JunoSync link. The JunoSync connection is persistent, however from time to time, you will need to re-connect. On the credentials tab, click “Connect to…

  • JunoSync QuickBooks Setup

    Once you have established a connection to QuickBooks through the Installation process, you can review the Setup pages here and make necessary adjustments before you start synchronizing records. Product Mapping As you can see from the screenshot below, the Product Mapping is already done for you. Take a moment to…

  • JunoSync Quickbooks Installation

    Although JunoSync is a 100% native Salesforce application that seamlessly synchronizes information between Juno Orders and Quickbooks, we highly recommend having one of our specialists work with you to make sure the deployment goes smoothly. This is an important tool that can make your business far more efficient, so we…

  • Access Fully Functional Two-Week Trial

    Want to experience our applications without going through the effort to install and configure in your own environment? Great news! You can sign up for a Two-Week trial and see how the application works for you. Make sure you are already logged into your Salesforce account. In the same browser,…

  • Provide Vendor Salesforce Access

    The process to give a software vendor access to Salesforce is pretty straight forward. The following graphic sums it up. It’s helpful to allow for a week of support if we are working on more than one issue. You can always revoke this access once the work is complete as…

  • Salesforce hangs converting Quote to Sales Order

    This is a new issue we are investigating, however we wanted to publish a solution everyone can use immediately. When you click on the “Create Sales Order” button on the Quote object, the screen effectively goes blank and no Sales Order is created. However, if you look in the browser…